Privacy Policy

PRIVACY POLICY for San Antonio Dental Center

Effective Date: October 4, 2025

This Privacy Policy describes how San Antonio Dental Center ("we," "us," or "our") collects, uses, and protects information when you visit and use our website. We are committed to protecting your privacy and handling your information in compliance with all applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA) and the stringent policies of Google regarding personalized health advertising.


1. Information We Collect

We collect limited personal information necessary to communicate with you and manage your inquiries.

A. Information You Provide Directly

We collect the following personal information when you contact us or submit an inquiry through our website forms:

Contact Information: Your full name, telephone number, and email address.

Note on Protected Health Information (PHI): Our website forms are designed to collect only the contact information necessary to schedule an appointment. While any health or dental information you voluntarily provide in a free-text field may be considered PHI, we advise against transmitting sensitive medical details through general contact forms. Your official appointment booking is handled by a separate, secure, third-party platform that is required to comply with HIPAA.

B. Information Collected Automatically (Website Usage Data)

When you visit our website, we use tools like Google Analytics and Google Ads conversion tracking to automatically collect data about your device and activity:

Usage Data: Details about how you use our site, such as the pages you view, the time and date of your visit, and the referring website.

Device and Connection Data: Your Internet Protocol (IP) address, browser type and version, and device identifiers.


2. How We Use Your Information

We use the information we collect solely for the following business purposes:

Direct Contact Information: To respond to your inquiries, confirm appointments (via a secure third party), and communicate with you about our services.

Website Usage Data (Non-Personalized): To analyze website performance, improve user experience, and measure the general effectiveness of our Google Ads campaigns.

Compliance & Operations: To comply with legal obligations (including HIPAA), maintain the security of our website, and prevent fraud.


3. Compliance with Google Ads and Healthcare Regulations

San Antonio Dental Center adheres to the strictest privacy and health-related advertising policies to protect your sensitive data:

A. No Selling of Information

We do not share, sell, rent, or trade any of your personal information (including contact or health-related data) with any third parties for their independent marketing or promotional use.

B. Restrictions on Personalized Advertising

In compliance with Google's Personalized Advertising Policy for health-related content:

No Remarketing: We do not use remarketing (retargeting) campaigns on Google Ads or any other platform.

No Sensitive Targeting: We do not use the information collected from our website, including data tracked via Google Analytics or Google Ads, to create personalized, interest-based, or remarketing advertisements based on specific health interests, dental conditions, or procedures.

Data Aggregation: We use Google Ads and Analytics only to measure the performance of our general, non-personalized advertising campaigns using aggregated, anonymous data (e.g., total number of calls from an ad).


4. How We Share Your Information

We only share your information with trusted partners necessary to provide our dental services and run our website:

Service Providers: We use third parties who provide services on our behalf, such as website hosting, email communication services, and the secure third-party appointment scheduler. These partners are required to keep your information confidential and are prohibited from using your Personal Information for any purpose other than providing services on our behalf.

Legal Requirements: We may disclose your information if required to do so by law, subpoena, or other legal process.


5. Data Security

We implement reasonable technical and organizational measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. As a healthcare provider, we follow required standards for the electronic protection of PHI.


6. Your Choices and Rights

Opt-out of Communications: You may opt-out of receiving marketing or promotional emails from us by following the unsubscribe instructions provided in those emails.

Cookies: You can typically set your browser to remove or reject browser cookies. Be aware that this may affect the availability and functionality of our website.


7. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

San Antonio Dental Center

Mailing Address: 8373 Culebra Rd #102a, San Antonio, TX 78251

Contact Email: sanantoniodentalcenter@gmail.com


8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated policy will be posted on this page. We encourage you to review this policy periodically.